What do the 'approved', 'pending' and 'cancelled' statuses mean?Updated a month ago

Approved: These points can be redeemed on rewards immediately.

Pending: These points still need to be verified before you can redeem them. This typically applies to purchases and referrals. Please note: points will remain pending for 14 days until after our returns period has expired

Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)